Category Archives: credit management

Essential steps for Successful Incident Management

It doesn’t hurt to refer to the basics. In the recent past, everyone was surprised at some company’s confusion about the incident management process. This is the reason why we might consider looking at the piece below for more information. You need a process for a successful incident management system. A process is a repeatable sequence of procedures and steps. Four brand categories are associated with such a process including detection, diagnosis, recovery, and repair.

1. Detection

There are different tools to be used to identify a problem. Infrastructure monitoring tools, for instance, help in the identification of specific issues such as memory, disk space, and CPU. The end-user tools can mimic user behavior. These tools have the capability to facilitate service availability as well as response times. The domain-specific tools enable problem detection within the specific applications and environments such as the ERP systems and database.

On the contrary, …