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Top Features of Business Phone Systems for Small Businesses The best phone system to use will depend on the size and nature of your business as well as how you operate. Picking the right phone system for your small business can greatly increase your business growth and efficiency. Small business face difficulty trying to compete with large businesses with much greater resources. Below are some of the business phone system features, which are ideal for small businesses. Forwarding calls to other phones when they are unattended is one great feature that can be used by small businesses. Some call forwarding machines will allow your call to be forwarded to multiple phones. If no one answered any of the phones that the forwarder has forwarded to, the call will be recorded as voicemail. This is a great feature for smaller businesses where they cannot yet hire someone who will be dedicated to taking phone calls all day. It is also ideal for those that cannot afford to miss potentially important business calls. One of the basics of a phone nowadays is voicemal. There are other types of phones that carry more advanced features that can be very beneficial to small businesses. You an find some phones with a special voicemail feature called the remote access voicemail. This feature is handy when there is not one in the office for long periods of time. This remote access feature allows you to access messages whenever and wherever you may be, working from home or visiting clients.
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There are many times when the voicemail message is too long to be recorded as so the caller usually gets frustrated. This can frustrate callers and may stop them from ever calling back. The good news is that there is a voicemail feature that will extend the voicemail so that your client, customer or potential business partner can say everything he needs to say on a single call.
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One other good feature that some phone systems have is the multiple greetings feature. The multiple greeting feature will playback the appropriate voicemail greeting at the appropriate time. This feature allows you to choose a voicemail greeting recording that is appropriate. You will gain a professional impression of your company with this feature. It saves time and effort of having to change your message every time there is a change in circumstance. There is also another feature that lets you play background music or a pre-recorded advertisement to the caller while he waits for someone to pick up his call. There are callers who hang up when they don’t hear anything when they are put on hold and most of them don’t call back. This feature will prevent people from hanging up and forgetting about your business. There are many instances, especially with small businesses, where every one is so caught up in work that there is no one left to answer calls. Caller ID is important for small businesses to make sure that you always known when an important call is coming through so you can make sure that these calls are answered.